User rights

At any time, the user can choose and send an appropriate request for access to personal data collected and processed by the operator for the correction of personal data, the deletion of personal data, the processing restriction in relation to the data subject, through the contact form below, an objection to the processing of personal data or the transferability of personal data. 

In the event of violation of their rights, online users may contact the Information Commissioner in the collection, processing and storage of personal data.

Data protection

Managed by Antela d.o.o respects the right of users to privacy and strives for the highest level of protection of personal data. Therefore, we are committed to acting in accordance with the laws and regulations that define the protection of personal data, in particular in accordance with the applicable Personal Data Protection Act, the Electronic Communications Act and the General Data Protection Regulation (GDPR).

Personal information will be provided by Antela d.o.o. carefully guarding and preventing their possible abuse. Personal data will only be used for the purpose or for the purposes for which the user has given his consent and with the user name and password protected access to them, only authorized persons of the data controller who are obligated to care for personal data in accordance with the applicable European legislation.

Privacy

We will carefully preserve the information you will enter on the booking form in accordance with the applicable regulations. They will only be used for the purpose of your purchase (reservation control). The contract will be made available electronically at Antela doo, which can be accessed electronically. All purchases are archived in hard copy at Antela d.o.o. Data is never transmitted or sold to other natural or legal persons.

Disputes

All possible disputes arising from the use of the online store https://www.apartma-pohorje-bolfenk.si between the buyer and the company Antela doo shall be settled by mutual consent. If this is not possible, the District Court of Maribor is competent.

Rental conditions 

The general terms and conditions of our online store are made in accordance with the Consumer Protection Act (ZVPot). By the award of a contract, the buyer accepts the general conditions of business. We provide a good user experience and high quality of service. Antela d.o.o. is responsible for published content and execution of orders in accordance with the terms and conditions of the business.

Terms Definition:

• user is a person who is a user of the website www.apartma-pohorje-bolfenk.si
• The bidder is Antela d.o.o., Kraigherjeva 19b, 2230 Lenart
• An online store is an informational system designed for the presentation and reservation of apartments
• The buyer is a person (consumer) who has made a purchase or booking in the online store www.apartma-pohorje-bolfenk.si

Booking

After reviewing our offer, select the "reservation" option if you want to book. When you are finished shopping, select the "reservation" option in the cart. This will open an interface that will take you step by step through the entire process until the end of the purchase. Purchase can only be made when you agree to the terms and conditions of purchase, and also confirm.

Purchases made via the online shopping cart are considered as an online purchase.

The buyer may be a natural or legal person. The buyer with the reservation confirms that he agrees with the conditions of business published on these pages, as well as the conditions that the manager of these pages will publish at www.apartma-pohorje-bolfenk.si.

Prices

All published prices are valid at the time of order submission and are valid only for purchase via www.apartma-pohorje-bolfenk.si online store. All prices for reservations at www.apartma-pohorje-bolfenk.si are shown in EUR and include VAT, which is clearly indicated on the final settlement. Bids are valid at the time of order submission.

We reserve the right to make changes and errors in prices, written text and technical descriptions without prior notice. Images can only be symbolic and do not always reflect the actual situation as a whole.

Payments are available for payment

PAYMENT CARDS - Plačilo preko sistema PayWiser, plača se znesek, kot je v košarici, provizije sistemu PayWiser krije Antela d.o.o.

Appeals

The client can lodge complaints in several ways, either in writing or by e-mail. Complaints shall be sent in writing to the address Antella d.o.o., Kraigherjeva 19b, 2230 Lenart. Or to the e-mail: info@antela.si. Complaints are solved by the appropriate department responsible for appeals in the company Antela d.o.o .. In case the buyer disagrees with the solution of the complaint, he has the right to initiate the mediation procedure against the selected out-of-court consumer dispute settlement contractor.

Antela d.o.o., as a provider of reservation of apartments, enables the online store www.apartma-pohorje-bolfenk.si in the territory of the Republic of Slovenia, on our site we are publishing a link to the European platform for online consumer disputes:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN